Auto-hold

Description

Auto-Hold lets you automatically place an active call on Hold when you press a line key to originate or receive another call.

Conditions and Feature Interactions

• Auto-hold is only available on some phones; see Feature Availability below for more information.

• Auto-Hold will not operate when you are:

• talking to the attendant

• talking to a Non-Busy Station

• talking to a party who has a call on Auto-Hold.

• The "Auto Release on Key Select" COS Class of Service option defeats Auto-hold by disconnecting the active call when another line ringing on the set is answered.

Operation

5010 IP Phones, 5020 IP Phones, 5207 IP Phone, 5212 IP Phone, 5215 IP Phone, 5215 IP Phone (Dual Mode), 5220 IP Phone and 5220 IP Phone (Dual Mode); 5224 IP Phone, 5302 SIP Phone, 5304 IP Phone, 5330/5330e IP Phone, 5340/5340e IP Phone, 5140 IP Phone, 5240 IP Phone, 5312 IP Phone, 5320/5320e IP Phone. 5324 IP Phone, 5360 IP Phone, Navigator, TeleMatrix 3000 IP Phone, 5560 IPT, and 69xx IP Phones

To place a call on Hold and answer another line:

• Press the flashing line key.

To place a call on Hold and originate a new call:

• Press a line key.